Frequently Asked Questions
Everything you need to know about your Nura Beam experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a process.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Can I modify or cancel my order?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting support.
Are your materials sustainably sourced?
Nura Beam is committed to ethical fashion. We partner with certified suppliers to ensure our fabrics meet high standards for both quality and sustainability.